PHP 5.6
, recommended PHP 7.x (PHP 7.2 is supported)MySQL 5.5.3
(or MariaDB 5.5), recommended MySQL 5.7
This is the main new feature brought by this version. We have totally redesigned the way the search of objects is performed and this brings multiple new capabilities. You can search for:
Resolution code
Agent
End date
Management ip
definedEnd date
Caller
is “Pablo Picasso” OR “Agatha Christie” OR “Anna Gavalda”
undefined
rack units
) above 3
More: check the User guide
The Manage Brick was enhanced to display Bar and Pie charts on the Portal.
More: An example and the XML reference
The Group by
dashlet was enhanced to offer other Aggregation function
The access to the REST web services is now restricted to the users having the profile REST Services User
. If you want to emulate the previous behavior (i.e. allow any user to access the REST web services) add the configuration parameter secure_rest_services
and set it to false
.
'log_rest_service' => 'true',
SELECT EventRestService
'log_rest_service' => 'false',
When you edit a Team (in fact any object with an Organization field) and start to add Members (or any objects with a n:n relationship), then the search of those Persons is automatically filtered on the Organization of the Team.
In a similar manner, if you create a new Caller person while editing a User Request, that Person Organization will be prefilled with the User Request Organization.
This magic is valid in 95% of the cases, but there are always corner cases, which can now be addressed:
Three new methods have been declared and can be defined on the object class
PrefillSearchForm(&$aContextParam)
to preset fields in each search frame of related objectsPrefillCreationForm(&$aContextParam)
to preset fields in the creation formPrefillTransitionForm(&$aContextParam)
to preset fields in a transition formCheck here for more details
A new AttributePhoneNumber type has been created which allows smooth integration with IP phone applications, such as Skype for example.
The Phones attribute of the class Person were changed in the standard Datamodel to use it and be now clickable.
There is a new AggregatePageBrick which allow to have more than one Welcome page on your portal.
The Configuration file editor has been changed to use one with syntax color, much easier to read.
The Datamodel viewer was entirely rewritten, it offers now:
equal
first, then start with
then contains
as long as the number of returned objects does not exceed the max of displayed objects within auto-complete)linksets
)CKEditor
) now supports colspan
and rowspan
within th, tr and td tags