iTop User's Manual
iTop User's Manual
All the criterion of the search form are combined using an AND operator. This means that when searching for Tickets, if you specify Demo as the Organization and High as the priority, the search results will list all the Tickets of the Organization Demo which have a High priority (Organization = Demo and Priority = High).
user preferencesdon't say
Show obsolete data,
Most search will come with predefined search criterion, but you may want to change them or add new ones
Searchto execute the search
Applyto save your criteria option (This option is only available when “auto-submit” is dis-activated for performance reason)
Cancelto loose your option and entries
You can remove a criteria by clicking on the red x icon. Note that this removal will in general refresh the list automatically.
By default a criteria comes with
any, which means it does not filter the results, so removing it as no effect on the resulting list.
You can save a search with all its criterion, using the
Create a Shortcut… action on the resulting list.
anyis not stored, so is lost, but this does not change the results of your search.
In general it is useless because any change to a criteria or removing a criteria will refresh the list, but if another object matching the criteria has been created or modified since the search was executed, then the refresh is useful. Another situation where it is needed is when the search for this particular class, due to performance issue, is not automatic.
Here are the search capabilities in details per type of Attribute
This applies to simple text, html and caselog.
Containsbut Equals. This is the case for the Ref field of a Ticket.
You can even use regular expression (regex)
You filter on numbers: above, under, between,…
It offers the full list of available values and you can select them: all, none, one or multiple.
Depending on the number of objects, it will either propose the full list of objects
or an auto-complete mode to retrieve those you need, as you can see in the image, you can select some which are kept while you search for others.
You can combined real values and undefined which means not documented (=0 in OQL)
iTop uses by default those formats for representing dates and time :
Your administrator, can have defined other format and that can depend on your language
When selecting search criteria, the first list of up to 5 names are the last criterion that you have used for this class of objets. They are ordered by time, last used being first. They will be there even after closing the browser, as they are stored in your user preference.
The Global search feature is located at the top right of all iTop pages.
The global search searches for the given string of text inside all the objects in iTop. To launch the search, enter the text to search for and click on the magnifying glass icon or press the ENTER key of your keyboard.
The search results are displayed by groups: all the matching objects of the same class are grouped together in one table.
Since the global search searches in all the objects of the iTop database, it can become quite slow when the number of object increases. However, you can speed-up the search by limiting its scope to a given class of objects. The syntax to specify the scope of the global search is as follows:
Searching for Server:webserv will search for all server objects containing the text “webserv” in any of their fields.
To limit scope, you can also specify X as a class that has subclasses. For example:
Searching for Contact:dali will search for all Teams and Persons containing dali in any of their fields.