This document is targeted towards system administrators in charge of installing and/or upgrading the iTop application.

This document assumes that you have at least a basic knowledge about:

• configuring your web server (Apache Httpd, IIS, NGINX, …),
• PHP installation and configuration,
• MySQL and the SQL language in general.

• Hardware & Software
• System configuration
• Install required applications on…

• iTop Licensing information
• iTop Professional or Essential : for Combodo and Combodo partners clients, download your package from the ITSM Designer :
  1. in the Designer home screen, click on your instance's version
  2. in the displayed dialog select the version you need
  3. click download
• iTop Community : download the package from SourceForge

• Install iTop
• Upgrade iTop
• Changing iTop location

Each iTop Community package can be customized by adding extensions. This can be done :

• Automatically using iTop hub : in iTop admin console, simply open “iTop Hub / Connect to iTop Hub” menu.
• Manually:
  1. Copy the modules files to the /extensions iTop subdirectory
  2. Make sure that the iTop configuration file (config-itop.php in conf/production) is not read-only,
  3. Point your web browser to http(s)://location_of_itop/setup and follow the on-screen instructions.

• Connect to MySQL using TLS
• iTop and reverse proxies
• Protect iTop setup
• Secure your iTop instance
• Tuning iTop Performance