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extensions:combodo-notify-on-expiration

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extensions:combodo-notify-on-expiration [2019/02/15 11:48]
vdumas [Notify on expiration]
extensions:combodo-notify-on-expiration [2019/04/26 10:35]
vdumas
Line 4: Line 4:
 description_wiki : Get a notification when a date is about to be reached description_wiki : Get a notification when a date is about to be reached
 index_hidden ​    : yes index_hidden ​    : yes
-version ​         : 1.0.0 +version ​         : 1.0.1 
-release_dt ​      : 2019-01-10+release_dt ​      : 2019-02-18
 itop-version-min : 2.3.0 itop-version-min : 2.3.0
-download_url ​    ​: http://​www.combodo.com/​itop-extensions/​combodo-notify-on-expiration+download_url ​ : http://​www.combodo.com/​itop-extensions/​
 code             : combodo-notify-on-expiration code             : combodo-notify-on-expiration
 state            : stable state            : stable
 product_hidden ​  : not-included product_hidden ​  : not-included
-module-lists_hidden : combodo-notify-on-expiration/​1.0.0+module-lists_hidden : combodo-notify-on-expiration/​1.0.1
 ---- ----
  
Line 37: Line 37:
  
 ^ Date ^ Version ^ Description ^ ^ Date ^ Version ^ Description ^
-|  2019-01-10 ​ |  1.0.0  | First official version |+|  2019-02-18 ​ |  1.0.1  | Fix missing menu and improve robustness on time format ​ | 
 +|  2019-01-10 ​ |  1.0.0  | First official version ​- deprecated ​|
 |  2018-03-28 ​ |  0.1.0  | First release | |  2018-03-28 ​ |  0.1.0  | First release |
  
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 ==== Expiration Rule ==== ==== Expiration Rule ====
  
-The extension brings a new Menu entry **Expiration rules** \\+The extension brings a new Menu entry **Expiration rules** ​in the "​Service Management"​ category ​\\
  
 To create a new one: To create a new one:
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 Link the Notification to the above created Trigger. Link the Notification to the above created Trigger.
  
 +===== Troubleshooting / Q&A =====
  
 +**Q: The sub-Menu ''​Expiration rules''​ does not appear under ''​Service Management''​ **\\
 +A: Also the root cause of this issue is not understood yet, there are many possibilities to create Expiration rules without that Menu. 
 +
 +   - Add to one of your Dashboards, a Dashlet Badge on class ''​ExpirationRule'':​ it provides a mean to create a new rule and list existing.
 +   - Use under Menu ''​Admin tools'',​ the sub-menu ''​Run queries'':​ ''​SELECT ExpirationRule''​ it should propose you a link to create a new one.
 +   - Use under Menu ''​Admin tools'',​ the sub-menu ''​Universal Search''​ and search for class ''​ExpirationRule'',​ it will list the existing rules and offer to create one with the ''​New''​ menu
extensions/combodo-notify-on-expiration.txt · Last modified: 2019/04/26 10:35 by vdumas

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