Create and publish customer oriented communications to be displayed on the user portal.
|1.0.5||2016-08-23||Bug fix: the option “cascade to child organizations” was not working|
|1.0.3||2016-08-08||First released version|
The Wiki syntax (in the text of the communication) creates hyperlinks which point to the console!
iTop 2.3.2 and the new portal.
As any other extension:
This extensions has no configuration parameter.
To create a new Communication or to view the list of Communications, click on the menu “Communications” under “Service Management”.
The form to create a new communication is the following:
|Announcer||The organization owning this communication.|
|Status||Automatically computed based on the start and end dates|
|Start date||The date (and time) at which to start showing this communication in the portal|
|End date||The date (and time) at which to stop showing this communication in the portal|
|Target organizations…|| How to interpret the list of “Allowed organizations”. If the value is
|Icon||An optional icon to display next to the communication in the portal. Choose “None” for displaying no icon.|
|Title||An optional plain text title for the communication.|
|Message||The actual body of the communication. Use the formatting toolbar to style the text, to insert images or add hyperlinks.|
When a communication is “on going”, it is displayed in the portal, at the top of the home page. The text of the communications are truncated in order to preserve a constant height for the communications area in the home page.
The user can click on a communication to display it in a popup dialog. This is especially useful on small screens (mobile phones) where the communication may be truncated.
If there are several on-going communications at the same time, they are displayed one after the other, using a carousel, automatically sliding to the next communication after 5 seconds. Small bullets are displayed at the bottom of the carousel to allow direct access to the Nth communication. The carousel automatically stops sliding when the user positions the mouse hover it.
When there is no on-going communication, nothing is shown in the home page of the portal.