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All the information you need can be found on Combodo’s website: www.combodo.com . You will find some general information along with the online demo and professional services details.
Prior to iTop version 2.4.1, iTop does not provide a way to interact with iTop Hub and cannot perform automated installation. However the information provided by iTop Hub (documentation, download of extensions) can still be useful to previous version of iTop.
An extension is a module adding functionalities to your iTop. iTop is a standalone application and work perfectly on its own whereas extensions are only meant to be used with iTop.
You can only register instances running 2.4.1 or above.
From those versions a new menu
iTop Hub /
Connect to iTop Hub allow you to visualize and deploy automatically extensions on your instance.
and detect already installed extensions, those acquired through the Hub and the others.
You can manage as many instances as you like. However, iTop Hub is not meant to be used for multiples clients and instances. If you want to benefit from an optimized user experience, you shouldn’t register more than 3 instances. A higher number would deteriorate your experience.
Free extensions are distributed under the AGPL license.
Premium extensions are subject to the Combodo Software License.
In most cases, the automated installation is fine, but since the installation is performed on the filesystem of the instance running iTop, you should prefer the manual installation if :
We encourage you to create your extension. You will find some documentation to help you through the process here: Customizing iTop
For now, there is no autonomous way to publish your extension on the Hub. However, do not hesitate to send your work to us so can review it and eventually publish it on the store under your name. Contact us at firstname.lastname@example.org.
Professional services gather iTop training, iTop support and iTop consulting. You will find all the needed information on our website: www.combodo.com/support. Don’t hesitate to contact us if you are considering using our professional services.
account information entered manually : e-mail - username - first name - last name - country - language - company - company position - company IT team size - if you manage iTop for multiple companies - hash of the password
account information collected automatically : IP used at inscription - date of inscription
iTop instances information collected automatically : please refere to the json_schema. Please note that the instances host is stored encrypted.
iTop does not provide a way to remove an extension once this extension has been installed. This is why it is recommended to always test new extensions on a test/staging environment.
The simpler way to remove an extension is to restore a backup made before the installation of the extension.
If you cannot restore such a backup, you can still manually remove an extension by:
data/production-modulesfolder of iTop,