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latest:admin:forgot_password [2019/09/23 15:50]
vdumas [Configuration]
latest:admin:forgot_password [2020/04/15 15:23] (current)
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 A new link, at the bottom of the login form, allows the end-user to regain access to iTop. A new link, at the bottom of the login form, allows the end-user to regain access to iTop.
  
- {{:2_6_0:​admin:​forgot_password_1.png|Login page}}+ {{:2_7_0:​admin:​forgot_password_1.png|Login page}}
  
  
 The end-user gives his/her login identifier. The end-user gives his/her login identifier.
  
- {{:2_6_0:​admin:​forgot_password_2.png|Reset Password}}+ {{:2_7_0:​admin:​forgot_password_2.png|Reset Password}}
  
  
 iTop searches for the corresponding account, and sends an email. iTop searches for the corresponding account, and sends an email.
  
- {{:2_6_0:​admin:​forgot_password_3.png}}+ {{:2_7_0:​admin:​forgot_password_3.png}}
  
 The user gets the email The user gets the email
  
- {{:2_6_0:​admin:​forgot_password_4.png}}+ {{:2_7_0:​admin:​forgot_password_4.png}}
  
 The user clicks on the given link, and get a form to change the password (the old password is -for sure!- not requested, as opposed to the standard form to change a password). The user clicks on the given link, and get a form to change the password (the old password is -for sure!- not requested, as opposed to the standard form to change a password).
  
- {{:2_6_0:​admin:​forgot_password_5.png}}+ {{:2_7_0:​admin:​forgot_password_5.png}}
  
- {{:2_6_0:​admin:​forgot_password_6.png}}+ {{:2_7_0:​admin:​forgot_password_6.png}}
  
 ===== Security concerns ===== ===== Security concerns =====
 The link given to the user is a single usage link. The link given to the user is a single usage link.
  
- {{:2_6_0:​admin:​forgot_password_single_usage.png}}+ {{:2_7_0:​admin:​forgot_password_single_usage.png}}
  
  
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 ===== Configuration ===== ===== Configuration =====
-As the features relies on sending emails, you must first ensure that iTop has the capability to send emails. To check if it currently working, use the page ''/​setup/​email.test.php''​. To configure emailing, see [[2_6_0:​admin:​notifications#​email_configuration|Email configuration]]. Please note that such emails are sent synchronously even if the emails are configured to be sent asynchronously.+As the features relies on sending emails, you must first ensure that iTop has the capability to send emails. To check if it currently working, use the page ''/​setup/​email.test.php''​. To configure emailing, see [[2_7_0:​admin:​notifications#​email_configuration|Email configuration]]. Please note that such emails are sent synchronously even if the emails are configured to be sent asynchronously.
  
 Moreover, the feature relies on the accounting data: Moreover, the feature relies on the accounting data:
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 If none of your users will benefit from the feature, then you can disable it by setting the ''​forgot_password''​ parameter to false in the iTop configuration file. In such a case, the hyperlink will disappear from the login page. If none of your users will benefit from the feature, then you can disable it by setting the ''​forgot_password''​ parameter to false in the iTop configuration file. In such a case, the hyperlink will disappear from the login page.
  
-<note warning>​Unless you configure the parameter ''​forgot_password_from''​ in the [[latest:​admin:​itop_configuration_file|Configuration file]], the sender of the "​forgotten password"​ email, will be the recipient'​s email address, which can be filtered as spam by some email servers.</​note>​+<note warning>​Unless you configure the parameter ''​forgot_password_from''​ in the [[2_7_0:​admin:​itop_configuration_file|Configuration file]], the sender of the "​forgotten password"​ email, will be the recipient'​s email address, which can be filtered as spam by some email servers.</​note>​
 ===== Errors ===== ===== Errors =====
  
 There are a few conditions to be met unless the feature is not available for a given user. Here is a screen shot of a failed attempt: There are a few conditions to be met unless the feature is not available for a given user. Here is a screen shot of a failed attempt:
  
- {{:2_6_0:​admin:​forgot_password_nocontact.png}}+ {{:2_7_0:​admin:​forgot_password_nocontact.png}}
  
latest/admin/forgot_password.1569246654.txt.gz ยท Last modified: 2019/09/23 15:50 by vdumas

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